Reorganization of aids information center “appropriate technology and innovation”: Sample survey of a territory in the Montesarchio ASL BN district

Abstract

The standardized supply procedure, according to the Ministerial Decree. n. 332 of 29 August 1999, does not make it possible for people with disabilities to try any type of aid.
Precisely for this reason, the problem of non-use of the aid by patients is often encountered at home provided by the Local Health Authority. Aim and tools: the objective is to create an “Auxiliary Information Centre” called C.I.A. in the local health authority to which it belongs, this must be organized with specific professional people of in the sector (occupational therapists, physiotherapists, orthopedic technicians, etc.), making use of suitable spaces, to offer different opportunities for choice before prescribing the ‘aid; and a standardized tool to measure the person’s degree of satisfaction with the aid such as the QUEST (Québec user assessment of satisfaction with assistive technologies). Results: with this type of reorganization the results will be optimised, the final effect will be a reduction in waiting lists, greater appropriateness of the aid, thanks to the collaboration of a real multi-professional team. The use of standardized tools will analyze the needs of the person with disabilities by attributing a universal language. Conclusions: almost all regions of Italy adopt the C.I.A. (Auxiliary Information Center) within the Healthcare Company Local, improving rehabilitation services and reducing public spending.